FAQs

What’s included in the tour price?
The tour price typically includes transportation, a professional guide, entrance fees to attractions, and any meals or activities specified in the itinerary. We’ll provide a detailed breakdown for each tour to ensure transparency.
How do I book a tour with GUAT2DO?
You can book a tour directly through our website or by contacting us via email or phone. We also offer bookings through top OTAs like Viator, TripAdvisor, and Get Your Guide. Our team is here to assist you with any questions or special requests.
Can I customize a tour or create a private itinerary?
Absolutely! We specialize in personalized travel experiences. Let us know your preferences, and we’ll tailor a tour that suits your interests, schedule, and budget.
What is your cancellation policy?
Our cancellation policy varies depending on the tour and the booking platform used. Generally, we offer full refunds for cancellations made a certain number of days in advance. We recommend checking the specific terms when booking or reaching out to our team for details.
Are your tours suitable for children or elderly travelers?
Yes, we offer a variety of tours suitable for all ages and mobility levels. Our itineraries are designed to be flexible, ensuring a comfortable experience whether you’re traveling with young children, elderly family members, or anyone with specific needs. We’ll help you choose the best tour options to ensure everyone enjoys their adventure.
What type of transportation do you offer?
We provide a wide range of transportation options to suit different group sizes and requirements. Our fleet includes comfortable vans, buses, and luxury vehicles, and we can also accommodate special needs with child seats or wheelchair-accessible vehicles. No matter the size or makeup of your group, we ensure a smooth and enjoyable journey for all.
Do you offer group discounts or special rates for large bookings?
Yes, we offer competitive group rates and discounts for large bookings. For each tour, you can see if a group discount applies directly on the booking page. If you need something more personalized, feel free to contact us with the details of your group size and travel dates, and we’ll provide a customized quote tailored to your needs.
What should I pack for the tour?
We recommend packing comfortable clothing, sturdy shoes, sunscreen, a hat, and a reusable water bottle. Each tour comes with specific recommendations for clothing and items to bring with you, ensuring you’re well-prepared for the experience. Depending on the tour, we may also suggest specific items like swimwear, hiking gear, or a light jacket.
Are your tours conducted in English or other languages?
Our tours are primarily conducted in English and Spanish, but we can arrange guides who speak other languages upon request. Please let us know your language preference when booking.
Can you assist with accommodation and airport transfers?
Yes, we can help arrange accommodation that fits your needs and budget, as well as airport transfers. We offer a range of options from luxury hotels to budget-friendly stays, ensuring your trip is comfortable from start to finish.
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